Return and Refund Policy

Thank you for shopping at Emarket india.

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns the following terms are applicable for any products that you purchased with us.

Easy cancellation

Customer can cancel order through our support center https://www.emarketindia.in/helpdesk/ticket/  given in our website without any call or E-mail

 > Other Option 

1- Customer Login Your Account Register Email ID and Mobile

2- Account Login Click My Order then Click Cancellation Button

3-Enter Cancellation Remarks or Save

4-after Save Order Cancelled Single Click & amount Auto Refund Customer Account within 24 working hour  

5-If there is any problem in cancellation admin account then call our customer care number +91 9319446023 we will process for cancellation

6-If there is any problem in cancellation admin account or call then E-Mail Us [email protected] we will process for cancellation

Account login link 

https://www.emarketindia.in/customer/account/login

Your Order Cancellation Rights

If the customer cancel the order within 1 day after placing the order, the full amount will be credited to the customer account next day without any deduction

You are entitled to cancel Your Order within 7 days Date from which the customer placed the order date without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email us: [email protected]
• By Ticket   : https://www.emarketindia.in/helpdesk/ticket/
• By phone number: +91-93194 46023

We will reimburse You no later than 05 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

• We do not cancel and refund orders below ₹200 once delivered at the customer's doorstep so customer must verify before purchasing

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 7 days
• The Goods are in the original packaging

·         3 days will it take to process returns

·         Customers need authorization before returning an item?

·         Customer pays for return shipping

• If the customer has ordered the wrong product and has to return it and get another product, then the customer will have to pay extra courier charges for both the sides.

·         additional support every customer If the customer return the product after purchase whiten 10 days customer will be reimbursed after deducting both the courier charges and payment gateway charges 2% product must be in original packing and Should not be damaged condition and used

The following Goods cannot be returned:

• The supply of Goods made to your specifications or clearly personalized.
• We do not cancel and refund orders below ₹200 once delivered at the customer's doorstep so customer must verify before purchasing
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

If the product is dispatched then the customer will cancel order get refund after deduction of courier charges & payment gateway charges 2% 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

E-Market India
RTB- 130,Royal Tower Market Shipra Sun city,
Indirapuram, Ghaziabad, U.P.-201014
PH:+91 93194 46023

Product should we deliver at Seller address.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and tractable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: [email protected]

By phone number: +91-93194 46023